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National Repository of Grey Literature 2 records found  Search took 0.01 seconds. 
Alternative consumer dispute resolution
 Tesárková, Markéta ; Pohl, Tomáš (advisor) ; Smolík, Petr (referee)
The purpose of my thesis is to analyze the legal regulation of the alternative consumer dispute resolution. The thesis is divided into seven chapters. Chapter one contains brief definition of the relevant concepts which is necessary for the purposes of the thesis. This chapter consists of four separate subchapters which refer to the definition explained in the first chapter. In the second chapter I focus on the general interpretation of the issue of alternative dispute resolution methods. The second chapter involves the points of view of such methods and also its brief characteristics, and last but not least, it focuses on the advantages and disadvantages of the alternative dispute resolution, as such. The subject of the third chapter is the introduction to the legal regulation of the alternative dispute resolution in relation to the consumer disputes. The first subchapter describes the legal regulation in the Czech Republic. The second subchapter deals with the legislation in the context of the European Union law and the third one illustrates related international law. The main part of my thesis is chapter fourth and the following chapters. The fourth chapter is fully focused on the specific issues of the alternative dispute resolution, namely in the arbitration proceedings. This chapter is divided into...
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Alternative dispute resolution with emphasis on consumer protection
 Horn, Kryštof ; Kořánová, Helena (advisor) ; Wintr, Jan (referee)
The thesis describes the concept of alternative dispute resolution (ADR) and it's various methods in the theoretical introduction. It describes the new draft law on mediation and the amendment to the Arbitration Code. Then it focuses on the methods of ADR concerning consumer disputes, and finds that not all of them are actually used. For example the ADR Project run by the Ministry of Industry and Trade has never been used much and is currently in decline. Neither the institute of the Financial Arbiter is a key venue for consumer disputes resolution. In the practical part relatively frequent use of the arbitration proceedings is found. The thesis provides practical analysis of several factual contracts, interviews with judges and practitioners as well as other findings from the scientific debate concerning the appropriateness and dangers of arbitration in consumer disputes.
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